Business Profile Control

We run the official route, and we sell the process — not the outcome. Google notifies the current holder of an ownership request and gives them a few days to respond (three, per Google’s documentation as of August 2026). If they do not respond, a claim step can open; a rejection leaves an appeal. We file the request with a documented evidence file, prepare the verification, and clean up access once you are in. Whether Google grants the transfer is Google’s decision — we say that up front instead of selling you a transfer that is not ours to grant.

The profile is free, and so is every Google process around it — the ownership request, the verification, all of it. You could run this yourself, and this page tells you how it works so you can. What you pay for is our work: the audit and its evidence, the ownership and access cleanup, preparing and guiding the official process, and the monthly comparison. We are not affiliated with Google and we resell nothing Google gives away. Google publishes its own note on working with third parties at support.google.com/business/answer/7163406 — worth reading before you hire anyone for this, us included.

No — never, and refuse anyone who asks for it. You stay owner of the profile; we work with a manager role you grant and can revoke at any time. Verification codes and identity documents stay with you: during screen-share sessions we pause the share for every identity step.

You do, guided by us. Google decides which method a business is offered — video of the premises, a call, sometimes mail — and several of them are physically tied to your location — which is why we do not offer to take verification off your hands. We prepare the paperwork, rehearse the video walk-through, and are on the call while you do it.

Watch reads the listing’s public fields once a month — website link, phone, name, address and pin, the category Google shows publicly, hours, profile status, review count and rating — and holds that reading against the previous one: what differs, the old and new value, and the two dates the change sits between. Be clear on what that method proves and what it does not: it shows that a field changed between two readings — not the minute it happened, and not which account did it. Google publishes neither, so we do not claim them. Listings drift without an attacker: Google renames categories, applies user-suggested edits, and a user report can put a business into the “permanently closed” state through Google’s own suggested-edit mechanism. Care adds capped upkeep on top: images and data changes each month, holiday hours proactively, and review-reply drafts. Drafts are what they say: we write them, you read them, and nothing is published to your profile until you approve it — every reply, not just the difficult ones.

No — and Google documents that better local ranking cannot be bought or requested. Local results weigh relevance, distance and prominence, and distance alone is outside anyone’s control. What we work on is the record itself: who has access to it, and whether it is correct, complete, and consistent with your website. That is the mechanism we sell — the position is Google’s.

Yes — the checks are identical per location, so multi-location runs are largely scripted with manual follow-up on the findings. You get an exact scope and figure for your location count in writing. Franchise systems and chains where nobody knows which account holds which listing are the textbook case. From around fifty locations it becomes a custom engagement with its own scope.